FAQS

 - p r o d u c t s -

an item says "sold out," will you be restocking?

We do restock bonnets daily with ready to ship availability.  Towards the end of a collection, we will typically announce a final restock. Sign up for our newsletter & follow us on instagram, facebook and twitter for updates on new releases and restocks!


what are your bonnets made from?

Listed on each bonnet description individually, the exterior is made from natural fibers like cotton, linen, or wool, and lining is either beautiful 100% pima cotton or organic bamboo fleece.


what is so special about liberty of london fabric?

World-renowned Liberty fabric has been in production since the 1800’s. Known for their beautiful florals, the tightly woven fabric is extremely lightweight and ultra soft. It’s owner Rachel’s personal favorite and makes for wonderful heirloom pieces.  


what size should i order?

Please refer to the measurement chart on the sizing page.


are your bonnets preshrunk?

Yes, all our fabrics have been pre-treated using fragrance-free, hypoallergenic detergent.  


do you make bonnets for all seasons?


We do! Select bonnets can be customized for seasonality. Unless noted otherwise, our bonnets are fully lined with 100% lightweight cotton. If you are needing a cold-weather bonnet, we may be able to add super-soft and ultra warm ecologically friendly bamboo fleece lining on select styles. Lining selection appears on individual product pages where this option is available.  


how do i care for my bonnet?

We recommend washing your bonnet gently, using cold water and laying flat to dry. Feel free to iron after laundering.  


- s h i p p i n g  &  r e t u r n s -


what is your return/exchange policy?

Didn’t quite find the right fit? We accept exchanges for unwashed/unworn merchandise within 30 days after the product is received, pending inventory availability. Return shipping is the customer's responsibility. If your desired size/style is not available at the time of your return, we are happy to offer an alternative, or you will be issued a store credit.

Please notify us right away if there is a problem or defect with your product. Prior to sending a return, please contact us for rma authorization.

In the event you need to cancel an order, please contact us immediately. Refunds may take up to 5 business days to post to your account, and payments made via paypal e-check cannot be refunded until payments are released, sometimes taking up to 5 business days.

All international orders and clearance items are considered final sale.   


do you ship world-wide?

Happily.  International shipping begins with a $15.00 flat-rate for a single bonnet ($11.00 for Canada) and all sales are final. Please note: buyer is responsible for any import or customs fees that may apply.


how long will it take to receive my bonnet?  

Bonnets are ready to ship when your order is placed, but please allow up to 4 business days for processing. For domestic delivery, allow 3-5 business days until receipt, and for international shipping, please allow up to three weeks.


what if my package is lost or stolen?

Briar handmade is not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen. Packages that are lost by USPS will be replaced after 30 days of non-movement for domestic orders and 8 weeks for international. Please note that refunds are not issued by Briar Handmade on lost packages.

Do you have a different question?  Feel free to contact us.  We would love to hear from you!


 

Size Chart

Bonnets should ideally fit close to your baby’s head, with minimal gapping around the face.
Please measure the circumference of your child's head for the best fit.
Bonnets tend to run true-to-age size.

Age                     Head Circumference  

0-3 months          14-15.5"

3-6                      15.5-17"

6-12                    17-18.5"

12-18                  18.5-19.25"

18-24                  19.25-20"

2-4 years             20-21.25"